Refund policy
WhyMyDog is digital content delivered immediately after payment. At checkout you ask for immediate access and acknowledge that the statutory 14-day right of withdrawal no longer applies once access has been delivered.
If something went wrong with your purchase, such as a double charge, no access received, or a technical problem we cannot fix, write to the contact address in the footer with the email used at purchase. We reply to every request and resolve it, including a refund where appropriate.
Refunds, when granted, go back to the original payment method.